The Porters are often the first members of staff that you will encounter when you arrive at Queens'. The Portering team consists of a full time Head Porter, Deputy Head Porter and Receptionist / Office Administrator, supported by 12 full time Porters and a number of relief Porters. The team members are always friendly, courteous and helpful and are always happy to give directions to locations within the College and other snippets of information.
The Porters' Lodge is the newest building on the campus, having been completed in March 2013 and fully complementing the older buildings in the College.
The Porters' Lodge is open 24/7 almost every day of the year (closed on Christmas Day and Boxing Day) and is normally double staffed.
Role and responsibilities
The Porters are predominantly responsible for ensuring the safety of all staff, students and visitors and the security of College property at all times. They will often be seen patrolling the College grounds, ensuring the above and are identifiable by their uniform. Additionally, they are responsible for enforcing the rules and regulations of the College, in a fair, friendly but firm manner. There are a number of College rules and regulations that visitors are requested to observe, listed on the Visitors page.
The Porters provide a 24/7 emergency response facility for all staff students and visitors, with all staff being First Aid trained and having access to emergency medical equipment. Having identified and initially responded to any emergency, staff will then contact the emergency services as necessary.
In addition to the roles and responsibilities above, the Porters have many additional daily tasks to perform within the College. These include the raising of the College Flag on ceremonial occasions, the escorting of students to The Senate House on Graduation Day and the co-ordination of the annual 'duck wrangle'.