IT and Computing

You may bring your own devices to use in College or make use of workstations provided in the Queens’ computer rooms.

There is 100% WiFi coverage around College and every student room has a wired Ethernet connection available.

These pages provide information on configuring and using your own devices within College.

  • Information for new students is provided on a separate page.
  • helpdesk@queens.cam.ac.uk should be contacted for any problems not covered by the information here.
  • If you have forgotten your Password, the IT Department (Essex 1b) can reset it for you. You will need to bring your University Card as evidence of identity, to get a new password issued to you.
IT and Computing

New students

Welcome to Queens’ College.

If you are bringing your own computer, for use in your room and around College, then this resource will help you get started.

  • The College recommends that Windows users install McAfee Enterprise from the UIS, Antivirus software | IT Help and Support (cam.ac.uk)
  • Apple Mac users can download an Anti-Virus program once they have arrived in College online from the UIS, Antivirus software | IT Help and Support (cam.ac.uk)
  • Linux users are expected to support themselves.
  • The College supplies 2m network cables in your room on arrival, these can be exchanged for longer cables, subject to availability.
  • Once you have your computer connected, follow the instructions to configure your devices for Windows or Apple devices, then visit this page to get connected.

UniofCam/Eduroam Wireless service

The College estate is covered by UniofCam and Eduroam, the University Computing Services Wireless system.

A Raven password will be required by College Students, Staff and Fellows to use the UniofCam service.

For conferences and guests, temporary “tickets” are available from the Conference Office or the Porters Lodge.
A new Guest wifi service is now available here, https://help.uis.cam.ac.uk/service/wifi

Eduroam configuration instructions, for multiple devices, for College Students, Staff and Fellows can be found here; https://help.uis.cam.ac.uk/service/wi-fi

IP Registration and ForeScout

The College uses a self registration system called ForeScout

Before proceeding with the self registration, you are required to have an Anit-Virus program installed and working on your computer.

Your IP address will be issued automatically by ForeScout, once you have authenticated yourself using Raven.

Connect an Ethernet cable between your computer and the Ethernet socket on the wall in your College room.

To get to the registration screen, open a web browser and try to go to a web site, your attempt will be intercepted by ForeScout and your registration process will begin.

College Computer Room

Queens’ College Computer Room in the Essex building has been retired.

For Undergraduates, a Computer Room is located on the main site in the Solarium, which has 4 PC’s.

There is another Computer Room located at Owlstone Croft in A Block. This facility is also part of the Computing Service UMD. This room has 4 PC’s.

All the computers are networked to the Cambridge University Data Network (and thereby to JANET, the UK academic backbone, and the world-wide Internet) at ethernet speeds.
All Queens’ students are registered to use these machines.

There is a single MFD in the Armitage Room, the Solarium and the Computer Room at Owlstone Croft.

An MFD is also available in the Library foyer.

The MFD is chargeable, and is part of the Common Balance scheme run by Desktop Services, part of the University Computing Service. Accounts will need to be credited before you can print to the Colour printers using the eCredit system.

The College will be supplying the paper, so if the paper runs out over the weekend, the Porters Lodge have keys.

The College employs three full-time Computer Officers who are on-hand to answer any problems or queries. There is a growing library of documentation relating to the use of College machines, including the Queens’ Computer Room FAQ – a guide to using the facilities at Queens’.

Computer Room FAQ

The Computer Room is part of the University UMD (University Managed Desktop)

A few points of relevance:

  • Online information about the UMD can be found at http://help.uis.cam.ac.uk/service/desktop-services/university-managed-desktop-umd
  • If you have forgotten your Password, the IT Department (Essex 1b) can reset it for you. You will need to bring your University Card as evidence of identity, to get a new password issued to you.
  • When logging on, please wait until the Message of the Day appears before trying to launch any UMD applications. Configuration of the machine is not complete until that message appears. When you have read the Message of the Day, you can close that window. Then click on Start and select Programs and Information.

Printing from your bedroom

DS-Print PaperCut service – printing from your bedroom.

Windows and Mac OS X are fully supported.

For full installation and support instructions click on the link below;

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